QUESTION:
_____
How is the Advanced Pain
Relief Patch different?
ANSWER:
_____
The Advanced patch contains 50%
more menthol than our regular medicated
patches. With a menthol concentration of
7.5% w/w, designed for fast, long lasting
pain relief that continues to work even
after the patch is removed.
QUESTION:
_____
How is Icy Hot® unique?
ANSWER:
_____
Icy Hot® products contain variable amounts of
Menthol (including some with 16%, the
highest amount authorized for sale by Health
Canada), which allows them to deliver that
signature DUAL ACTION relief.
QUESTION:
_____
Where is Icy Hot® made?
ANSWER:
_____
Icy Hot® products are manufactured in the U.S.A,
with the exception of the patches, which are
manufactured in Japan.
QUESTION:
_____
Why do Icy Hot® products smell like mint?
ANSWER:
_____
The active ingredient, menthol,
found in all Icy Hot® products is derived from peppermint,
which gives the mint aroma.
QUESTION:
_____
Icy Hot® products have different ingredients. Is
one formula more effective than another?
ANSWER:
_____
Icy Hot® has multiple formats, as well as two
lines of products, including the Regular and
Advanced. While both lines provide effective
pain relief, the Advanced products contain
some of the strongest concentrations of
menthol (16%) and camphor (11%). Always read
and follow the label to ensure you are
choosing the product that is right for you.
QUESTION:
_____
Are the Icy Hot® sleeves and patches reusable?
ANSWER:
_____
No, each sleeve and patch is
meant to be used once and then discarded.
Each sleeve and patch provides up to eight
hours of relief.
QUESTION:
_____
Can I be physically active
while wearing an Icy Hot® patch?
ANSWER:
_____
Yes. All Icy Hot® patches are made of flexible, no mess
fabric and will stay attached during
physical activity. If you experience pain,
it is recommended to seek advice from a
doctor before undertaking any physical
activity.
QUESTION:
_____
Can I use Icy Hot® products while pregnant or breast
feeding?
ANSWER:
_____
If you are pregnant or nursing
a baby, seek the advice of a doctor before
using Icy Hot® products.
QUESTION:
_____
Can Icy Hot® products be used on children?
ANSWER:
_____
All Icy Hot® products can be used on adults and
children 12 years of age and older.
QUESTION:
_____
How do Icy Hot® products work? What is the Dual Action
effect?
ANSWER:
_____
Icy Hot® products contain variable amounts of
Menthol allowing them to deliver our
signature DUAL ACTON relief. Once applied to
the targeted pain area, Menthol creates a
cooling sensation upon contact with your
skin. Followed by a penetrating warmth to
the skin. Helping relieve aches and pains of
muscles and joints associated with simple
back ache, lower back pain (lumbago),
strains, sprains and arthritis.
QUESTION:
_____
Will the product stain
clothing?
ANSWER:
_____
No.
To be sure this product is right for you always read and follow the label. This website is intended for Canadian residents only. COPYRIGHT © 2021 - Sanofi Consumer Health Inc. ALL RIGHTS RESERVED.